Software for Automotive
Showrooms, service bays, spares, and connected vehicles — we build the systems that keep automotive businesses selling and servicing without spreadsheet glue.
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{ 01 } — How we work in Automotive
Showroom to service bay, connected.
Automotive retail lives on follow-ups and service retention — both are systems problems we solve with workflow, not willpower.
Sell
- Enquiry & test-drive CRM
- Quotation & booking flows
- Finance & insurance tracking
Service
- Job cards & bay scheduling
- Spares & inventory
- Customer approvals & updates
Retain
- Service reminders
- Feedback & NPS loops
- Ownership analytics
The sale happens once; service happens for years. Automated reminders, transparent job cards, and WhatsApp updates keep customers returning to your bay instead of the corner garage.
Management sees the whole funnel — enquiry to delivery to fifth service — as one customer story.
{ 03 } — What we build
What we build for automotive.
Dealer CRM
Enquiries, test drives, quotes, and closures with follow-up discipline.
Workshop management
Job cards, bays, parts, and billing in one flow.
Spares & inventory
Stock across counters and workshops with reorder logic.
Connected-vehicle apps
Telemetry, service alerts, and owner apps for OEM fleets.
{ 04 } — What makes it hard
A dealership is four businesses wearing one name.
Sales, service, spares, and finance run on different rhythms, different margins, and usually different systems. Most dealer software fails at the seams between them.
The customer record fractures immediately
A buyer exists in the sales system, again in the service system under a different phone number, and a third time as a registration number in spares. Every retention campaign built on that data is aimed at three people who are one person.
The service bay is a scheduling problem, not a queue
Bay capacity, technician skill, parts availability, and a promised delivery time all constrain the same job. Systems that model service as a first-in-first-out list produce promises the workshop cannot keep.
Spares inventory is long-tail by nature
A small number of parts move constantly and thousands sit for years, and the slow ones are exactly the ones whose absence loses a customer. Reorder logic tuned on fast movers gets this precisely backwards.
The OEM sets the rules and changes them
Warranty claim formats, DMS integration requirements, and reporting obligations come from the manufacturer, and a dealer group running three brands is running three sets of them simultaneously.
{ 05 } — What you have to get right
Vehicle records outlive the sale by a decade.
Registration, insurance, pollution certification, and warranty status are all dated obligations attached to a vehicle rather than to a customer, and they are queried years after the transaction that created them. A system that treats a sale as a closed record loses the thread the service business depends on.
Statutory reporting sits alongside it. Vehicle sale invoicing feeds GST including e-invoice requirements, and anything touching registration or road transport documentation follows formats set by MoRTH rather than by convenience.
- One customer identity across sales, service, spares, and finance
- Vehicle history retained by chassis and registration number, not by invoice
- Warranty claim records in the OEM's required format, retained for the claim period
- GST-compliant invoicing including e-invoice generation where thresholds apply
- Service reminders driven by dated obligations, not by a generic interval
How we help here
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Frequently asked questions
Usually, and the shape varies by manufacturer — some publish an API, some expect scheduled file exchange, and some only offer a portal. We build to whichever exists and reconcile both sides, rather than assuming the DMS is the single source of truth when the workshop knows otherwise.
Yes, and it is worth modelling properly up front. Each brand brings its own warranty rules, parts catalogue, and reporting formats, while the group wants one customer view and one set of numbers — that tension is a data-model decision, not a reporting one.
Yes — brand and outlet-level separation with group-level reporting is a standard structure.
Yes — approval requests, status updates, and invoices reach customers on WhatsApp or SMS automatically.
Where OEM APIs or formats exist, we integrate; otherwise structured exports keep you compliant.
{ Sources }
Standards and regulators referenced here
- Ministry of Road Transport and Highways — MoRTH
- BIS — Indian standards — Bureau of Indian Standards
- OPC UA — industrial interoperability standard — OPC Foundation